From analytics to security tools: The tech highlights of the EOS Group.
Year after year, EOS invests in new technological trends. Four examples show how EOS clients, and consumers, can now benefit from these technologies.
- Machine learning and data models for more efficient processing of outstanding receivables
- Chatbots improve service quality and allow consumers to communicate anonymously
- Security monitoring tools protect sensitive client and consumer data.
Around 600 people at EOS worldwide are working on transposing the full spectrum of technological progress to the receivables management sector. In this context, technologies are used in very diverse ways to help with automation, forecasting, information transfer and data security. The goal is always the same: to change the financial situations of all clients and consumers for the better. The following examples show exactly how this works.
Center of Analytics: A data platform for all.
Low level of receivables thanks to machine learning.
Chatbots improve service.
EOS Chatbot Survey 2021: How do companies use chatbots?
Modern monitoring tools track down security loopholes.
Τα σύγχρονα εργαλεία παρακολούθησης εντοπίζουν κενά ασφαλείας.
To date, these tools have been able to help improve security at more than 200 system locations. As a result, the data of the many EOS clients and consumers are safe from unauthorized access. In particularly critical areas like the EOS customer portals, we also conduct dedicated penetrations tests to ensure the highest level of information security possible.